MCAssets FAQs | MCAssets

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# Questions, answered

Search answers about MCAssets products, supported formats, account access, purchases, licensing, refunds, and support.

Products

## Products questions

Q1: What is MCAssets?

Q2: Does MCAssets take custom commissions?

Q3: What kinds of products will I find in the catalog?

Q4: How are MCAssets products reviewed?

Formats

## Formats questions

Q5: Which package formats does MCAssets support?

Q6: Can I use MCAssets models in Mine-imator?

Q7: Does every product include every format?

Downloads

## Downloads questions

Q8: How will downloads work after purchase?

Q9: Where can I see my order after checkout?

Q10: Can I keep items in my cart before signing in?

Licensing

## Licensing questions

Q11: Can I use purchased assets in commercial Minecraft projects?

Q12: Can I redistribute or resell MCAssets files?

Q13: Is MCAssets affiliated with Mojang Studios?

Free Packs

## Free Packs questions

Q14: Will MCAssets offer free packs?

Q15: How will I access a free pack?

Q16: Can I request a free model pack?

Refunds

## Refunds questions

Q17: How do I ask about a refund?

Q18: What happens after a full refund succeeds?

Q19: Do partial refunds remove product access?

Support

## Support questions

Q20: Where can I get support?

Q21: What should I include in a support request?

Q22: Can support help me choose a format?

Account

## Account questions

Q23: Do I need an account to browse products?

Q24: Why does checkout require my first and last name?

Q25: What does linking Discord do?

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