Contact MCAssets Support | MCAssets

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# Get help from the MCAssets team

Tell us what you need and we will point you to the right support path. Discord tickets are the fastest way to reach the team, with email available as a fallback for direct or business-sensitive messages.

[Open Discord ticket](https://discord.mcassets.net) [Email instead](https://mcassets.net/mailto:info@mcassets.net)

## Prefer email?

Send a direct message to info@mcassets.net if you cannot use Discord or need a written business thread.

[Email MCAssets](https://mcassets.net/mailto:info@mcassets.net)

Support

## Contact MCAssets

Open a Discord ticket for product support, payment support, or business requests. Email is available when Discord is not the right fit.

### Product Support

Get help with an MCAssets product or package.

[Open Discord ticket](https://discord.mcassets.net) [Email product support](https://mcassets.net/mailto:info@mcassets.net?subject=MCAssets%20Product%20Support)

### Payment Support

Get help with checkout, payments, invoices, or access.

[Open Discord ticket](https://discord.mcassets.net) [Email payment support](https://mcassets.net/mailto:info@mcassets.net?subject=MCAssets%20Payment%20Support)

### Business

Partnerships, business requests, and custom commission questions that may belong with Vexel Studios.

[Open Discord ticket](https://discord.mcassets.net) [Email business](https://mcassets.net/mailto:info@mcassets.net?subject=MCAssets%20Business%20Inquiry)

Join the community ## Help shape the next MCAssets releases.

Request models, follow catalog updates, and talk with the team building production-ready Minecraft assets.

[Join Discord](https://discord.mcassets.net)

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Premium Minecraft models for animators, server owners, creators, and studios.

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### Quick Links

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- [About](https://mcassets.net/company/about)
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Made by [![Vexel Studios logo](https://mcassets.net/images/logos/vexelstudios-white.png)](https://vexelstudios.com)

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